While it seemed like most other companies were busy figuring out how to hide their phone numbers and contact information from current and prospective customers, Amazon made reaching out pretty simple.This Black Friday, Remember: Your Customer Service Doesn’t Have To Suck | Fast Company | Business Innovation
Essentially, to buy American is to pay a premium — a reality that is acting as a drag on the nascent manufacturing resurgence in textiles and apparel, while also forcing United States companies to focus their American-made efforts on higher-quality goods that fetch higher prices.
Cross reference our Young America client, who manufactures youth furniture, as they say, in Robbinsville USA.
Our client Young America has counted “safety” as one of its core values for five or more years. “The safest furniture you can buy for your child,” our copy usually says. We’ve boasted that our specifications usually stay ahead of the regulatory agencies. As this piece in the New York Times says, however, South Carolina’s Inez Tenenbaum has also been a leader for safety. And she’s stepping down after four years.
This is what happens if you move, I say to myself.
Nice storytelling (if maybe one or two too many). And a number of great lines, including this one: “It makes a whole lot of sense to have as little as you need.”
I’m following up an earlier Burrisland post with a link to a relatively glowing Fast Company article about 23andMe and its CEO, Anne Wojcicki. Now here’s a news and opinion update on the company and its fight with the FDA (one that will be tough to win) on The New Yorker’s website. I’d better hurry and get my “spit kit” done.
Our team has been working on a very interesting project to assist young people who may not think college will work for them. Here’s an early look at a poster we’re creating to promote the program. A work in progress, but worth sharing for a lot of reasons.
It’s not … always exclusive access…. I would call it more relationship access …" says Brandon Woods of 54 Sports in an interview with a Jacksonville business paper.Working on the First Coast: 54 Sports scores clients by providing high-end access to big league events | members.jacksonville.com
“If you write every day, you’re going to write a lot of things that aren’t terribly good, but you’re going to have given things a chance to have their moments of sprouting.” Writing tips from Nicholson Baker.
For more of this morning’s roundup, click here.
More on that writing theme. If wishes were talent …
Bill Bryson is one writer I often wish I could be. Range, style and perspective.
Today we launched our communications campaign to support GolfNow at the upcoming PGA Merchandise Show. You can follow along right here in Burrisland, ‘cause there’s more to come.
What I really need you to do is give the home page more pizzazz, and give the inside pages a little “umpf”.
What? This isn’t good direction? We should expect more?
Jonathan Wall and Marc Freed-Finnegan are running a new company called Index. In short, this San Francisco startup seeks to offer tools that let big offline retailers track their brick-and-mortar customers with as much precision as Amazon tracks digital shoppers.
Data, data, data. And this is smart stuff.
[23andMe could lead to] situations in which preventative procedures lead to healthier people with lower overall health expenses. Insurance companies should like that since, in theory, sick people generally cost money. But, as Wojcicki explains … insurers don’t always think in terms of qualitative outcomes, but economics. “The system around you is not necessarily aligned with your incentives.5 | Why 23andMe Terrifies Health Insurance Companies | Fast Company | business innovation
Nice series of interview Q&A’s with Anne Wojcicki, founder of 23andMe. Betty and I have our kits; we’ll complete and send in next week. Will report more here later.